FREQUENTLY ASKED QUESTIONS

 

1. What’s your return policy?

We don’t refund money unless we charged you too much for shipping or we made a mistake. We will send you a different size shirt or different style if you return the shirt to us. We won’t pay for you to mail it back, but we will ship the new one to you free of charge. That’s a pretty good deal because if you are old enough to buy a t-shirt online, you should probably know what size shirt you wear. If you have trouble with this, take your shirt off, find the tag on the back of the neck, read the size, BINGO! For other questions about returns or Weems Wear t-shirts, email: weemswear@wheresweems.com

2. Can I return clearance items?

No. You can exchange the shirt if it doesn’t fit and we have your desired shirt size it in stock, but we put items on clearance because we are phasing them out. We simply may not have the shirt you want anymore. (Clearance items are marked with a little round tag and are any product being sold for less than normal price).

3. What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. That shit is secure as shit. People always assume that because they don’t have Paypal, they can’t use a credit card. THIS IS NOT TRUE.

4. Do I need a PayPal account to purchase from this store?

NO! You are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. Either way, it’s 2010 now. You should probably just make one anyway. It takes like 5 minutes. Seriously. But if you want to use a credit card, see below for directions:

5. How secure is this store?

Weems Wear uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Like I said before, that shit is secure as shit.

6. What are your shipping rates?

We use tabled rates:
1 shirt = $3 shipping
2 or 3 shirts = $5.50 shipping
4 shirts = $7.50 shipping
5 shirts = $10 shipping
Over $85 = FREE SHIPPING!
Sweatshirts cost more to ship. 1 sweatshirt = $5.50.

7. Where are you guys located and how long will it take to get my shirt?

While we are located in cyber space, but our shirts ship from Marlton, NJ. Items will ship within 3 to 4 business days from the time we receive your order (unless sold as a PRESALE item). If there is a delay, we will contact you and let you know. This shouldn’t ever be the case, but sometimes shit happens. Orders of five or more shirts are shipped via FedEx.

8. What types of shirts do you use?

Only the best! AMERICAN APPAREL. These shirts are literally the softest shirts you can buy. And they are American! We love this country!

For the sweatshirts, we use Champion hoodies. You’ve heard of Champion sweatshirts. They are nice as shit. They aren’t just some cheap Hanes crap.

9. Do you have different shirts for men and women?

We buy American Apparel unisex t-shirts that are flattering for both men and women.

10. Where are the sizing charts?

Right here!
American Apparel Sizing Chart
Hoodie Sizing Chart

11. What if my size isn’t on there?

If there is a size you want that we don’t have, shoot an email to: weemswear@wheresweems.com and we should be able to get it printed for you, as long as we are doing a full run. It may take a week or stwo since our shirts ship from LA, and they print in New Jersey. Please be patient.